Acceptable Use Policy
Last updated: July 9, 2026
1. Purpose
This Acceptable Use Policy ("AUP") defines the rules and guidelines for acceptable use of HeightAI's services. By using our Service, you agree to comply with this policy.
2. Prohibited Activities
You agree NOT to use the Service to:
- Illegal or Unlawful Purposes: Violate any applicable local, state, national, or international law or regulation.
- Harm to Minors: Harm minors in any way, including collecting personal information from minors without parental consent.
- False or Misleading Information: Submit false, misleading, or fraudulent height data, health information, or identity information.
- Medical Misrepresentation: Use the Service to obtain medical diagnoses, prescriptions, or to misrepresent health conditions to healthcare providers.
- Unauthorized Access: Attempt to gain unauthorized access to any systems, networks, or other user's accounts.
- Data Scraping or Mining: Use automated tools, bots, scrapers, or data mining techniques to extract data from the Service without authorization.
- Overload or Disruption: Overload, flood, or otherwise disrupt the Service or its underlying infrastructure.
- Transmitting Harmful Content: Transmit viruses, malware, ransomware, or any other malicious code.
- Spam or Unsolicited Communication: Use the Service to send spam, chain letters, or unsolicited messages.
- Impersonation: Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
- Reselling the Service: Resell, sublicense, or otherwise commercialize the Service without our written consent.
- Content Removal Interference: Attempt to remove, obscure, or interfere with any content or labels on the Service.
3. Health-Related Guidelines
- The Service is not a medical device and should not be used as a substitute for professional medical advice.
- Do not share false health data that could mislead the AI prediction and recommendation systems.
- Always consult a healthcare professional before making significant changes to diet, exercise, or sleep based on Service recommendations.
4. Enforcement
Violations of this AUP may result in immediate suspension or termination of your account without refund. We reserve the right to investigate suspected violations and cooperate with law enforcement authorities in prosecuting violations.
5. Reporting Violations
To report AUP violations, contact us at support@heightai.tech.
6. AIGC Content Compliance
HeightAI uses artificial intelligence (DeepSeek large language models) to generate predictions, recommendations, and AI Coach responses. By using our Service, you agree to:
- AI Content Awareness: AI-generated content may contain inaccuracies, errors, or hallucinations. Always verify important information with professional sources.
- No Medical Reliance: AI-generated health, nutrition, or exercise recommendations are for informational purposes only and do not constitute medical advice.
- Content Integrity: Do not use AI features to generate misleading, harmful, or fraudulent content.
- Age Verification: Users must be 13 years or older to use AI features. Parental consent is required for users under 18.
- Report Harmful Content: Report any AI-generated content that is harmful, misleading, or violates this policy to support@heightai.tech.
AI Model Disclosure: HeightAI is powered by DeepSeek large language models. AI predictions and recommendations are generated based on user-provided data and statistical models. All AI content is clearly labeled as AI-generated within the Service interface.
7. Content Moderation
We reserve the right to moderate, filter, or remove any user-generated content or AI-generated content that:
- Violates applicable laws or regulations
- Contains harmful, abusive, or inappropriate material
- Misrepresents AI-generated content as human-generated
- Attempts to exploit AI systems for harmful purposes
8. Contact
Questions about this AUP: support@heightai.tech